 Cubavera

<p id="isPasted">When you return an item to Cubavera&#xA0;using our prepaid label, a flat fee of $6.00 will be deducted from your order refund for return postage.</p><p>We can refund this restocking fee in certain circumstances such as damages, wrong product or if you are reordering because of sizing. Just send an email to&#xA0;<a href="mailto:support@g.cubavera.com" style=" text-decoration: none;">support@g.cubavera.com</a> and we&apos;ll take care of it.</p>

When you return an item to Cubavera using our prepaid label, a flat fee of $6.00 will be deducted from your order refund for return postage. We can refund this restocking fee in certain circumstances such as damages, wrong product or if you are reord

Why did you charge me a restocking fee?

Returns & Exchanges

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I see multiple charges on my credit or debit card

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I would like to contact your retail store support team

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General

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My order arrived damaged. What can I do?

Product Questions

Orders

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Checkout & Payments

How it works

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What if I make a return on a purchase made through installments with Shop Pay?

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Shop Pay

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Shipping & Handling

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Our Return Policy

Can I return items from Cubavera.com to a Cubavera retail store?

How do I track my return?

How do I generate a return shipping label?

How do I get from silver to gold?

What is the Good Life Rewards loyalty program?

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Membership

How do I check my Rewards Points Balance?

What if I checkout as a guest online or do not provide my e-mail address in-store at the time of a purchase?

What should I do if I think my Points Balance is incorrect?

Points

What happens if I return an item I used a Reward certificate to purchase? Do I get my Reward back?

Why did you charge me a restocking fee?Updated 7 months ago