 Cubavera

How can I contact your customer service email support?

Can I use a Cubavera giftcard?

I see multiple charges on my credit or debit card

How can I stop receiving your marketing emails?

I would like to contact your retail store support team

Where can I find a Cubavera retail store?

General

How do I check order status?

My order arrived damaged. What can I do?

Product Questions

Orders

Why did you charge me sales tax?

What are my payment options?

Is it safe to use my credit card or debit card?

How do I apply a promo or coupon code?

Checkout & Payments

How it works

What is the option to pay in installments on Shop Pay?

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

Can I use Shop Pay Installments if I'm an international customer?

Can I buy gift cards with Shop Pay Installments?

Are there late fees?

What if I miss an installment payment?

What if I make a return on a purchase made through installments with Shop Pay?

Have more questions?

Shop Pay

FAQ's

Shipping & Handling

Do you ship internationally?

Do you ship to P.O. Boxes?

Do you ship to military addresses (APO / FPO )

Our Return Policy

Can I return items from Cubavera.com to a Cubavera retail store?

How do I track my return?

Why did you charge me a restocking fee?

How do I generate a return shipping label?

Returns & Exchanges

How do I get from silver to gold?

What is the Good Life Rewards loyalty program?

How do I join the loyalty program?

How do I join if I don’t have an email address?

Which brands are participating in the program?

Which stores are participating in the program?

Can I share my membership with my family or friends?

Membership

How do I check my Rewards Points Balance?

What if I checkout as a guest online or do not provide my e-mail address in-store at the time of a purchase?

What should I do if I think my Points Balance is incorrect?

Points

What happens if I return an item I used a Reward certificate to purchase? Do I get my Reward back?

Can I use multiple Rewards in one purchase?

Do I have to use my entire Reward at one time?

Do Reward certificates expire?

What can I purchase using my Reward?

How do I use my Reward?

Rewards

Good Life Rewards

About Us

In 1967, Cuban-born George Feldenkreis and his brother Isaac established Supreme International. They began by importing children’s school uniforms from Japan into Puerto Rico, then focused on guayaberas, the four pocket embroidered tropical shirt tha

In 1967, Cuban-born George Feldenkreis and his brother Isaac established Supreme International. They began by importing children&#x2019;s school uniforms from Japan into Puerto Rico, then focused on guayaberas, the four pocket embroidered tropical shirt that is one of the most authentic symbols of Latin culture. George expanded the business to Miami, where he became known as the &quot;Guayabera King.&quot;In 1993, Supreme International completed its initial public offering on the NASDAQ stock market. The company adopted a brand acquisition strategy, based on the premise that consumers buy products that they identify with and trust. The company&#x2019;s key acquisition came in 1999 with the purchase of the rights to the Perry Ellis trademark. The company changed its name from Supreme International to Perry Ellis International to better reflect the name recognition that the brand provided. Perry Ellis International is one of the largest men&#x2019;s sportswear companies in the world.Building on the success of Perry Ellis International, George and Oscar Feldenkreis decided to capitalize on the growth, potential, and appeal of Latin culture by expanding into a full lifestyle brand, and in 2000 launched Cubavera.Since its inception the Cubavera brand has transformed the ideals, joy and &quot;sabor&quot; of Latin culture into apparel. Taking authentic fundamentals from the traditional guayabera, the brand couples innovative fabrics and design for a new twist on a traditional staple. The line has developed from its signature shirts into a collection offering a variety of suit separates, shirts, jackets, pants and shorts.Design inspiration represents cool, clean and relaxed elements combined with innovation, uniqueness and colorful appeal. The collection is appropriate for today&apos;s diversified lifestyle, hence appropriate for a multitude of different social settings.Check back for our latest evolution of Cubavera!

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FAQ's

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Good Life Rewards

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About Us