You can review your Point Balance and other member information online from any of our brand's websites: www.Cubavera.com, www.OriginalPenguin.com, www.PerryEllis.com, www.CallawayApparel.com, www.GolfApparelShop.com, orwww.RafaellaStyle.com. You can

<p>You can review your Point Balance and other member information online from any of our brand&apos;s websites: <a href="http://www.cubavera.com/" rel="noopener" style=" text-decoration: none;" target="_blank">www.Cubavera.com</a>, <a href="http://www.originalpenguin.com/" rel="noopener" style=" text-decoration: none;" target="_blank">www.OriginalPenguin.com</a>, <a href="http://www.perryellis.com/" rel="noopener" style=" text-decoration: none;" target="_blank">www.PerryEllis.com</a>, <a href="https://www.callawayapparel.com/" rel="noopener noreferrer" target="_blank">www.CallawayApparel.com</a>,&#xA0;<a href="https://www.golfapparelshop.com/" rel="noopener noreferrer" target="_blank">www.GolfApparelShop.com</a>, or<br><a href="https://www.rafaellastyle.com/" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">www.RafaellaStyle.com</a>.&#xA0;</p><p>You can also ask about your rewards balance any time in-store or by contacting customer service at <style type="text/css" id="isPasted"></style><style type="text/css"></style><span data-sheets-root="1"><a href="mailto:support@g.cubavera.com">support@g.cubavera.com</a></span></p>

How do I check my Rewards Points Balance?

Please contact customer service at support@g.cubavera.com and have your member info and receipt (or order confirmation) handy. We would be happy to make any adjustments and credits needed.

<p>Please contact customer service at <a href="mailto:support@g.cubavera.com" id="isPasted" style=" text-decoration: none;">support@g.cubavera.com</a> and have your member info and receipt (or order confirmation) handy. We would be happy to make any adjustments and credits needed.&#xA0;</p>

What if I checkout as a guest online or do not provide my e-mail address in-store at the time of a purchase?

Please, contact customer service at support@g.cubavera.com and have your member information handy, as well as proof of purchase from your missing transaction(s). We would be happy to make any adjustments required.

<p>Please, contact customer service at <a href="mailto:support@g.cubavera.com">support@g.cubavera.com</a> and have your member information handy, as well as proof of purchase from your missing transaction(s). We would be happy to make any adjustments required.&#xA0;</p>

What should I do if I think my Points Balance is incorrect?

 Cubavera

Points

Good Life Rewards

How can I contact your customer service email support?

Can I use a Cubavera giftcard?

I see multiple charges on my credit or debit card

How can I stop receiving your marketing emails?

I would like to contact your retail store support team

Where can I find a Cubavera retail store?

General

How do I check order status?

My order arrived damaged. What can I do?

Product Questions

Orders

Why did you charge me sales tax?

What are my payment options?

Is it safe to use my credit card or debit card?

How do I apply a promo or coupon code?

Checkout & Payments

How it works

What is the option to pay in installments on Shop Pay?

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

Can I use Shop Pay Installments if I'm an international customer?

Can I buy gift cards with Shop Pay Installments?

Are there late fees?

What if I miss an installment payment?

What if I make a return on a purchase made through installments with Shop Pay?

Have more questions?

Shop Pay

FAQ's

Shipping & Handling

Do you ship internationally?

Do you ship to P.O. Boxes?

Do you ship to military addresses (APO / FPO )

Our Return Policy

Can I return items from Cubavera.com to a Cubavera retail store?

How do I track my return?

Why did you charge me a restocking fee?

How do I generate a return shipping label?

Returns & Exchanges

How do I get from silver to gold?

What is the Good Life Rewards loyalty program?

How do I join the loyalty program?

How do I join if I don’t have an email address?

Which brands are participating in the program?

Which stores are participating in the program?

Can I share my membership with my family or friends?

Membership

What happens if I return an item I used a Reward certificate to purchase? Do I get my Reward back?