After you accumulate 250 points, you'll automatically get elevated to gold. Your gold status will remain active for the remainder of the current year and the next year. In order to be eligible for the following year, you must accumulate another 250 p

After you accumulate 250 points, you&apos;ll automatically get elevated to gold. Your gold status will remain active for the remainder of the current year and the next year. In order to be eligible for the following year, you must accumulate another 250 points in the next calendar year. For example: You earn 250 points in 2017 so you automatically get gold status. You will remain a gold member for the remainder of 2017 and all throughout 2018. In order to be a gold member in 2019, you must accumulate 250 points in 2018.

How do I get from silver to gold?

It's a program that rewards loyal customers for shopping with Cubavera. Benefits include points earned on every transaction, a reward certificate for every 100 accumulated points, free shipping, and access to special offers that are exclusive to loya

It&apos;s a program that rewards loyal customers for shopping with Cubavera. Benefits include points earned on every transaction, a reward certificate for every 100 accumulated points, free shipping, and access to special offers that are exclusive to loyalty program members. Sign up today for free at <a href="http://www.cubavera.com/rewards.html" style=" text-decoration: none;">www.cubavera.com/rewards.html</a>

What is the Good Life Rewards loyalty program?

 Cubavera

General

Good Life Rewards

How can I contact your customer service email support?

Can I use a Cubavera giftcard?

I see multiple charges on my credit or debit card

How can I stop receiving your marketing emails?

I would like to contact your retail store support team

Where can I find a Cubavera retail store?

How do I check order status?

My order arrived damaged. What can I do?

Product Questions

Orders

Why did you charge me sales tax?

What are my payment options?

Is it safe to use my credit card or debit card?

How do I apply a promo or coupon code?

Checkout & Payments

How it works

What is the option to pay in installments on Shop Pay?

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

Can I use Shop Pay Installments if I'm an international customer?

Can I buy gift cards with Shop Pay Installments?

Are there late fees?

What if I miss an installment payment?

What if I make a return on a purchase made through installments with Shop Pay?

Have more questions?

Shop Pay

FAQ's

Shipping & Handling

Do you ship internationally?

Do you ship to P.O. Boxes?

Do you ship to military addresses (APO / FPO )

Our Return Policy

Can I return items from Cubavera.com to a Cubavera retail store?

How do I track my return?

Why did you charge me a restocking fee?

How do I generate a return shipping label?

Returns & Exchanges

How do I join the loyalty program?

How do I join if I don’t have an email address?

Which brands are participating in the program?

Which stores are participating in the program?

Can I share my membership with my family or friends?

Membership

How do I check my Rewards Points Balance?

What if I checkout as a guest online or do not provide my e-mail address in-store at the time of a purchase?

What should I do if I think my Points Balance is incorrect?

Points

What happens if I return an item I used a Reward certificate to purchase? Do I get my Reward back?